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Why You Need CRM: Your Future in the Cloud

CRM – Future in the Cloud By 2018 Gartner believes that cloud based CRM systems will make up 62% of the overall market. This number is jaw dropping; considering the fact that not more than 10 years ago many business were allocating multiple servers while asking their IT team to all sign their names over in blood to keep their systems running.

Microsoft snaps up FieldOne to enrich Dynamics CRM

IDG News Service Microsoft and FieldOne have been partners for several years, but on July 16, 2015, Microsoft took the relationship a step further and acquired the New Jersey-based provider of field-service software. Terms of the deal weren’t disclosed, but it comes just four months after the two companies signed a global strategic agreement to integrate Microsoft Dynamics CRM and FieldOne’s Sky platform, which offers features such as automated routing, scheduling and dispatch, work-order management, mobile collaboration and more.